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Terms & Conditions

 

Age restriction

 

If you order within Australia, you must be over 18 years of age. It is an offense to sell, supply or obtain liquor on behalf of a person under the age of 18.

 

Ordering On-line

 

We accept payment by Visa and MasterCard via PayPal or Bank Transfer. Ordering through our Adhills Wine Shop choosing the secure PayPal payment method is the quickest and easiest method for receiving your order. By using PayPal, we are able to process and ship your order faster. Your credit card details are never entered or stored in our system at any point. All pricing is in Australian Dollars (AUD). Shipping charges, via Australia Post, are additional and calculated at Checkout.

 

Secure Shopping

 

Our secure payment gateway (PayPal) safely guards your information using secure technology that encrypts and protects all your personal information including your credit card number, name, and address. You can also double-check the security of your connection to PayPal by looking at the URL line of your browser. When accessing the secure PayPal server, the first characters of the site address will change from "http" to "https" and you should see a little "lock" icon.

 

GST

 

All transactions are in Australian Dollars (AUD). All purchases will carry a mandatory 10% GST charge within Australia. All pricing is inclusive of GST.

 

By placing an order through this website you agree to the following trade terms

 

Ordering your Wine direct from Adelaide Hills On-Line:

 

1.For any wine ordered through our Adhills Wine Shop, the sale is made direct between Adelaide Hills On-Line and the customer, via the internet, in much the same way as any other mail order sale.

2. We are not allowed to sell wine to anyone who isn't 18 years old or over. By placing an order you confirm that you are at least 18 years old. It is an offense to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years.

3. If you are buying wine as a gift - the recipient must also be over 18 years old.

4. If the wine couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately the couriers will be unable to leave the wine. 

5. Our terms and conditions may change from time to time. 

6. Adelaide Hills On-Line is not responsible for wine quality, packaging or bottling of wine as these matters are the responsibility of the Wine Maker and our Distribution outlet. To the extent permitted by law, you release Adelaide Hills On-Line from any claim or liability in respect of quality, packaging, bottling, usage, consumption or handling of wine.

 

Placing your Order

 

7. The wine list displays the wine that can be purchased through our Adhills Wine Shop. Please note you may submit an order that includes products other than our wine, but as these other products are delivered directly from other suppliers, you will receive your wine separately and it may be delivered by a different courier on a different date.

8. On checkout you will be emailed a copy of, and directed to, your Order Confirmation - it is your responsibility to print this out as your Tax Invoice. When you have placed an order the receipt will detail any information you may need to contact us directly should you need to, plus the order ID number to allow the progress of your order to be tracked.

 

Availability

 

9. We will use our best endeavours to ensure that all goods ordered by you are supplied to you. Wine is an agricultural product and runs out from time to time. If you order a case of wine, we may substitute the wine with a different vintage of equal quality and value.

 

Payment

 

10. We use the secure PayPal service with state-of-the-art encryption and security technology for the transfer of credit card information. Your credit card information will remain confidential and fully encrypted from start to finish. Additionally, we have security measures in place to protect our customer database and access to this database is restricted internally.

11. Details of your wine order and delivery instructions will not be given to anyone except the those that are responsible for processing your order.

12. Your credit card details are not be disclosed to us at any point and will only be used via PayPal for processing payment of your order and not stored after.

 

Delivery Charges

 

13. Delivery charges will vary depending on your delivery address and the number of items you order.

14. When ordering, your Shopping Cart will show a total order amount  "+ delivery". 

15. Once you proceed to the Checkout you will be asked to enter delivery postcode (along with other delivery address details), which will be used to calculate the appropriate delivery costs. An order total (including delivery) will then be shown.

16. Freight Rates per carton include insurance up to $400 per carton.

 

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